SECURITY
Last updated July 30, 2025
At ns.com, we prioritize the security and privacy of our users and their data. We're committed to implementing robust security measures to protect our platform and maintain trust. We follow industry best practices to safeguard against threats and vulnerabilities.
Questions or concerns?
If you have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Security Notice.
- We design our systems with security in mind from the ground up
- We encrypt all data transmission and implement strong access controls
- We encourage responsible vulnerability disclosure
- We have coordinated disclosure rules for security researchers
TABLE OF CONTENTS
- OUR APPROACH TO SECURITY
- REPORTING VULNERABILITIES
- COORDINATED DISCLOSURE RULES
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
1. OUR APPROACH TO SECURITY
In Short: We design our systems with security in mind from the ground up.
We design our systems with security in mind from the ground up.
- Data Encryption: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) to prevent unauthorized access.
- Access Controls: We use role-based access control (RBAC) and strong authentication (including multi-factor where applicable) to ensure only authorized personnel can access sensitive systems.
- Threat Monitoring: We continuously monitor our infrastructure for suspicious activity using automated alerts and predefined response protocols.
- Regular Updates: We keep our software and dependencies up-to-date to patch known vulnerabilities and improve overall security.
- Data Protection: We implement organizational and technical measures, including secure storage, access restrictions, and data minimization practices, to protect your personal information.
- Incident Response and Backups: We have procedures for responding to security incidents and maintain secure backups to ensure data availability and recovery.
- Security Audits: We conduct regular security audits and train our team on best practices to uphold strong security standards
2. REPORTING VULNERABILITIES
In Short: We encourage responsible vulnerability research and the confidential disclosure of findings.
We prioritize security and value the contributions of security researchers to uphold our standards of security and privacy for users and technology. We encourage responsible vulnerability research and the confidential disclosure of findings.
Our team is dedicated to addressing security vulnerabilities responsibly and promptly. We request that the security community allows us the opportunity to resolve these issues before making them public. To report a bug, please email us at [email protected]. Please include a detailed description and detailed steps to replicate the issue. We trust the security community to make every effort to protect our users data and privacy.
If you believe you've found a security bug in our service, we are happy to work with you to resolve the issue promptly and ensure you are fairly rewarded for your discovery.
3. COORDINATED DISCLOSURE RULES
In Short: We request that security researchers report potential vulnerabilities before any public disclosure.
We kindly request that security researchers report potential vulnerabilities to us as soon as they are discovered, giving our team the opportunity to investigate and address the issue before any public disclosure. To protect user data and system integrity, researchers must avoid accessing, modifying, or deleting any data that does not belong to them.
Making an effort in good faith by ensuring that there is no leak, manipulation, alteration, modification and/or destruction, in whatsoever manner, to any of user data and NS proprietary data. Please only test against accounts you own yourself or with the explicit permission of the account holder. Please refrain from automated/scripted account creation. In the events of a possible bulk enumeration of customer data, refrain from harvesting a large amount of information, a small sample is enough as a proof of concept.
4. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
NS0 PTE LTD
68 CIRCULAR ROAD #02-01
Singapore 049422
Singapore
Phone: +65-8301-5476
Email: [email protected]
